Piaggio Canada and Vespa Canada (Divisions of Piaggio Group Americas, Inc.) (“Piaggio”, “us”, “we”, “our”) understand your concern with privacy and the use of your personal information. Whether you submit a request for information on the new Vespa motorscooters or simply browse through our Web site, we assure you that we are committed to protecting your personal privacy. This privacy statement discloses the privacy practices for personal information collected via www.vespa-canada.ca and otherwise by us. If you have questions or concerns regarding this statement, please contact our Privacy Officer by e-mail at Info@piaggiogroupamericas.com.
INFORMATION we collect
We collect e-mail addresses of consumers who communicate with us via e-mail in order that we may respond to their requests and communicate with them. Information on web pages visited and other information volunteered by consumers such as survey information and/or site registrations are also collected. Data collected for Vespa information requests (“Personal Information Request Data”) includes name, address, phone number, and e-mail address, along with the model and colour of vehicle in which you are interested. Collected information is used to service you in the process of researching a Vespa purchase, to improve the content of our Web site, customize the content and/or layout of our Web site for individual users, and is used to contact consumers for marketing purposes unless they have opted out. Personal Information Request Data is also used to route requests to our authorized dealers to contact consumers regarding vehicle purchases only with your consent (for example, when you use the dealer locater function on our Web site) and following our initial contact with you.
You may withdraw consent to our collection, use and disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. If you wish to withdraw your consent at any time, please contact Privacy Officer at Info@piaggiogroupamericas.com. We will inform you of the implications of withdrawing consent.
WHO OWNS THE DATA?
Personal Information Request Data, including your name, phone number, e-mail address, age, gender and vehicle type requested, becomes the property of Vespa Canada once it is received in our database. This information is passed on to our authorized dealers upon your consent for the purposes of completion of the sale pursuant to contractual rights granted by us and for further vehicle information. Once our authorized dealer receives this information, it becomes the property of the dealership in addition to Vespa Canada. Our authorized dealers use this information to process your information request and provide valuable services. Any request to opt out of future dealer communications must be made directly to the dealer. Data is not sold or shared with any third party except authorized dealers.
Vespa-canada.ca offers its users the advantage of personalization on our Web site by using cookies. Web site personalization provides our customers with a more convenient online experience and is at no given time used to track information or retrieve data from your hard drive.
Vespa-canada.ca offers consumers the convenience of online personalization by using cookies. Cookies are alphanumeric identifiers that are transferred to your computer's hard drive through your web browser. When this information is stored on your hard drive, our system is able to recognize your browser and in turn customize web page content for you. Cookies are not used to retrieve data from your hard drive, obtain your e-mail address or obtain any information about you. When a cookie is set, your browser will check it for length, an expiration date, and where it originated. Only Vespa-canada.ca can access the cookies that we set. If you prefer not to accept cookies, most browsers will explain how to disable cookies under the help portion of the toolbar or notify you when you receive a new cookie. However, if you choose to disallow cookies on your hard drive, our Web site will not be able to provide personalization services and therefore some pages of this Web site may not function properly.
Except with your consent, we will not sell, license, trade or rent your personal information to or with any third party without your permission. However, in situations where required by law, regulation, search warrant, subpoena or court order, we may share this information in cooperation with law enforcement authorities.
We also reserve the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of Piaggio Group Americas, Inc. or of any of the business or assets or shares of Piaggio Group Americas, Inc. or a division thereof in order for you to continue to receive the same products and services from the third party.
WHAT VESPA-canada.ca TRACKS
Personal Information Request Data such as name, address, phone number and vehicle of interest is tracked only for internal business and statistical purposes. We may track consumer interest in goods and services marketed to users. This information is used solely by us for business purposes.
Browsing on our Web site
If you browse through our Web site without entering any personal data, we may gather and store certain information about your visit. This information does not identify you personally and cannot be linked back to you unless you decide at some point to identify yourself. If you are only browsing, we collect the following information: IP address, the type of browser and operating system used to access our site, the date and time you access our site, the pages you visit (click-through), and if you linked to our Web site from another Web site, the address of that Web site.
How We Protect Your Information
We make commercially reasonable efforts to ensure that personal information collected from you is protected against loss, theft and unauthorized access. This protection applies in relation to information stored in both electronic and hard copy form. Access to your personal information is restricted to selected employees or representatives. In addition, we employ generally accepted information security techniques, such as firewalls, access control procedures and cryptography, to protect personal information against loss and unauthorized access.
Retention and Storage of Information
We retain your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purposes(s) remains valid after termination of our relationship with you.
Any personal information we collect is stored in servers located in the U.S., accordingly please note that under U.S. laws, in certain circumstances U.S. courts, law enforcement agencies, regulatory agencies or security authorities may be entitled to access your personal information.
Links to Third Party Sites
If you have any questions, concerns or suggestions regarding our privacy and security policies, please contact our Privacy Officer at Info@piaggiogroupamericas.com. For any other issues, please call our Contact Center at (800) 631-1101. Our Contact Center hours of operation are from 9:00 am until 5:30 p.m. Eastern, Monday through Friday. Our mailing address is: 257 Park Avenue South, 4th Floor, New York, NY 10010.